Privacy Statement

At the Athene Holding Ltd. and subsidiaries we value the privacy of our website visitors. This Privacy Statement describes the information we collect about our website visitors, how we use this information, and other related matters.

We want you to understand your privacy rights while on our websites. If you do not agree with the terms outlined below, do not access the Athene websites.

We collect information you provide directly through our websites. We also collect information through automated means. Both mechanisms are described in more detail below. 

Information You Provide

We may request for certain information when you visit our websites:

  • Contact Us – we ask for certain information from you if you choose to contact us through our websites. Depending on your reason for contacting us, we request your name, address, email address, phone number, and business type.
  • Newsletter – we ask for your email address if you choose to subscribe to our newsletter.
  • Job Applications – we ask you to provide information, such as your name and email address, when you choose to register to apply for a job with Athene.

We use this information to respond to inquiries or to deliver requested information or services.

Information Collected Through Automated Means

We collect certain information when you visit our websites:

  • Analytics – We use Google Analytics to collect and analyze information, such as how many users visit our websites, the pages visited, the duration of those visits, the pages from which visitors arrive and user demographics.

  • Technical Data – When you visit our websites, certain data may be captured including: the IP address, operating system, and session ID you use to connect to the internet are automatically recorded in our web server log files.

We use information collected through automatic means to assess aggregate visitor volume and interest. Our websites do not respond to “Do Not Track” signals.

We may share your information with third parties, including third parties we engage for site administration purposes. 

We may also disclose information about you to third parties where we have a legitimate purpose for doing so, including: (i) if we are required to do so by law or pursuant to legal process, (ii) in response to a request from law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We do not knowingly collect and retain personal information from children under 13. If you believe that your child has provided their information to Athene without your permission, please contact us so that we can identify and delete that information. 

We retain your information for as long as needed: (i) to conduct business with you; (ii) as needed for the purposes outlined in this Privacy Statement or at the time of collection; (iii) as necessary to comply with our legal obligations, resolve disputes, and enforce any agreements into which it has entered.

We use commercially reasonable security measures to protect any records containing personal information and limit the number of people who have access to such information. 

CCPA Privacy Policy

The following disclosures are made pursuant to the California Consumer Privacy Act of 2018 (“CCPA”). These disclosures supplement any privacy notices we previously or contemporaneously provided to you. The below chart reflects the categories of personal information we have collected from California consumers over the past twelve months, the categories of sources from which the information was collected, the business or commercial purpose(s) for which the information was collected, and the categories of third parties with whom we shared that information. 

Categories of Personal Information Collected Categories of Sources of Collection Business/Commercial Purpose for Collection Categories of Third Parties Receiving Personal Information
A) Identifiers such as real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers

You, Third Party Source(s), Our Website(s), Publicly Available Information 

Provide services to you;
Respond to questions;
Provide you with information about our services;
Enhance customer experience;
Detect security incidents and protect against fraud or illegal activity;
Conduct hiring and/or other human resources activities;
For research, analysis, and product development;
To evaluate or process a commercial transaction;

As required by applicable law or government regulation

Our affiliates;
Service providers;
Business partners to further a commercial or business transaction

B) Personal information categories listed in Cal. Civ. Code § 1798.80 such as name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Note, some personal information included in this category may overlap with other categories. You, Third Party Source(s), Our Websites(s), Publicly Available Information

Provide services to you;
Respond to questions;
Provide you with information about our services;
Enhance customer experience;
Detect security incidents and protect against fraud or illegal activity;
Conduct hiring and/or other human resources activities;
For research, analysis, and product development;
To evaluate or process a commercial transaction;

As required by applicable law or government regulation;

Our affiliates;
Service providers;
Business partners to further a commercial or business transaction

C) Protected classification characteristics under California or federal law such as age, race, national origin, citizenship, marital status, sex, gender identity, sexual orientation, medical conditions (including pregnancy or childbirth, physical or mental disability or related medical conditions), parental status, veteran or military status. You, Third Party Source(s), Publicly Available Information

Provide services to you;
Enhance customer experience;
Conduct hiring and/or other human resources activities;
For research, analysis, and product development;
To evaluate or process a commercial transaction;

As required by applicable law or government regulation

Our affiliates;
Service providers;
Business partners to further a commercial or business transaction

D) Commercial information such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. You, Third Party Source(s)

Provide services to you;
Enhance customer experience;
Detect security incidents and protect against fraud or illegal activity;
For research, analysis, and product development;
To evaluate or process a commercial transaction;

As required by applicable law or government regulation

Our affiliates;
Service providers;
Business partners to further a commercial or business transaction

E) Biometric information We do not collect N/A N/A
F) Internet or other similar network activity such as browsing history, search history, information on interactions with an internet website, application, or advertisement.

You, Third Party Source(s), Our Website(s)

Provide services to you;
Enhance customer experience;

Detect security incidents and protect against fraud or illegal activity

Our affiliates;
Service providers;

Business partners to further a commercial or business transaction;
G) Geolocation data such as physical location or movements

We do not collect

N/A N/A
H) Sensory data such as Audio, electronic, visual, thermal, olfactory, or similar information. We do not collect N/A N/A
I) Professional or employment-related information such as current and prior employment, performance evaluations, and results of background checks You, Third Party Source(s), Publicly Available Information

Provide services to you;
Enhance customer experience;
Conduct hiring and/or other human resources activities;
For research, analysis, and product development;
To evaluate or process a commercial transaction;

As required by applicable law or government

Our affiliates;
Service providers;
Business partners to further a commercial or business transaction

J) Non-public education information defined in 20 U.S.C. Section 1232g, 34 C.F.R. Part 99 such as Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. You Conduct hiring and/or other human resources activities Our affiliates
K) Inferences drawn from other personal information such as Information reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitude, intelligence, ability, aptitude, and any other inferences drawn from your personal information.

You, Third Party Source(s)

Provide services to you;
Enhance customer experience;
Conduct hiring and/or other human resources activities;
For research, analysis, and product development;

Our affiliates;

Service providers

 

L) Medical Information
Limited Use (COVID-19)

You Body temperature; thermal body temperature

The purpose of collection and use is solely to reduce the risk of spreading COVID-19 in Athene facilities. This information is only collected upon physical entrance to Athene facilities and is maintained on a strictly confidential and limited basis.

In the past twelve months we have disclosed personal information to third parties for business or commercial purposes. The categories of personal information we have disclosed to third parties for business or commercial purposes include categories A, B, C, D, F, I, J, K. 

In the past twelve months we have not sold personal information to third parties. We do not sell personal information (including personal information of consumers under 16 years of age) to third parties.   

Right to Opt-Out of the Sale of Personal Information

California residents have the right to opt-out of the sale of their personal information. Since we do not sell personal information, the ability to opt-out is not applicable.

Right to Know About Personal Information Collected, Disclosed or Sold

California residents have the right to request that we disclose the categories and specific pieces of personal information we collected, used, disclosed, and sold during the past twelve months; the categories of sources from which their personal information was collected; our business or commercial purposes for collecting their personal information; and the categories of third parties with whom we shared their personal information. You can submit an online request or by calling 888-266-8489. We will use third party services to verify your identity.  You will be required to provide us with first name, last name, address, and date of birth, as well as answer a series of unique identity proofing questions. The personal information that we use to verify your identity will not be used for any other purpose.

Right to Request Deletion of Personal Information

California residents have the right to request deletion of the personal information we have collected from them or maintained about them. You can submit a deletion request online or by calling 888-266-8489. We will use third party services to verify your identity.  You will be required to provide us with first name, last name, address, and date of birth, as well as answer a series of unique identity proofing questions. The personal information that we use to verify your identity will not be used for any other purpose.

Consumers may designate an authorized agent to make a request on their behalf by submitting the following to legal-privacy@athene.com: 1) a statement indicating that agent may make CCPA requests on their behalf;  2) documentation of the consumer/agent relationship (ex. Power of Attorney, Guardianship, Signed Authorization).

For additional information questions or concerns about Athene’s privacy policies or practices or if you would like to request that this notice be provided in an alternative format in order to accommodate a disability, please contact us at legal-privacy@athene.com.

Last updated: 3/15/2021

Contact Information

For information about this Privacy Statement or our privacy practices, please contact us at: legal-privacy@athene.com

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Privacy Legal

Annuities contain features, exclusions and limitations that vary by state. For a full explanation of an annuity, please refer to the Certificate of Disclosure or Prospectus (as applicable) and contact your financial professional or the company for costs and complete details.  This material is a general description intended for general public use. 

Annuity contracts and group annuity contracts are issued by Athene Annuity and Life Company (61689), West Des Moines, IA, and Athene Annuity & Life Assurance Company (61492), Wilmington, Delaware, in all states (except New York), and in D.C. and PR.  Annuity contracts and group annuity contracts are issued by Athene Annuity & Life Assurance Company of New York (68039), Pearl River, NY, in New York state.  Payment obligations and guarantees are subject to the financial strength and claims-paying ability of the issuing insurance company.  Insurance products may not be available in all states.  These companies are not undertaking to provide investment advice for any individual or in any individual situation, and therefore nothing in this should be read as investment advice. This material should not be interpreted as a recommendation by Athene Annuity and Life Company, Athene Annuity & Life Assurance Company, Athene Annuity & Life Assurance Company of New York, or Athene Securities, LLC.  Please reach out to your financial professional if you have any questions about insurance products and their features.

The term “financial professional” is not intended to imply engagement in an advisory business with compensation unrelated to sales. Financial professionals will be paid a commission on the sale of an annuity.

ANNUITIES ARE PRODUCTS OF THE INSURANCE INDUSTRY AND NOT GUARANTEED BY ANY BANK NOR INSURED BY FDIC OR NCUA/NCUSIF. MAY LOSE VALUE. NO BANK/CREDIT UNION GUARANTEE. NOT A DEPOSIT. NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY. MAY ONLY BE OFFERED BY A LICENSED INSURANCE AGENT.

Reinsurance contracts are entered into with Athene Annuity and Life Company (61689), West Des Moines, IA; Athene Annuity & Life Assurance Company (61492), Wilmington, Delaware; Athene Annuity & Life Assurance Company of New York (68039), Pearl River, NY; and Athene Life Re Ltd., Hamilton, Bermuda.  Not all reinsurance products or structures offered are available in all jurisdictions.  Reinsurers may not be licensed in all states.  All transactions are subject to meeting a reinsurer’s underwriting requirements.  Reinsurance products are not protected or guaranteed by state insurance guaranty associations or insolvency funds.