Contact Us Frequently Asked Questions

First, we need to find out more about your product...

What type of contract or policy do you have?







 

What is the name of the issuing company listed on your contract or policy?




 

What type of life policy do you have?






 

What was the original issuing company of your policy?



 

What was the original issuing company of your policy?



 

What is the name of the issuing company listed on your contract or policy?




 

What was the original issuing company of your policy?



 

Does your contract number begin with NY1?



 

Does your contract begin with:




 

What was the original issuing company name?



 

What is the name of the issuing company listed on your contract or policy?



 

What is the name of the issuing company listed on your contract or policy?



 

Why the questions?

Because we've grown through the acquisition of multiple companies, with separate support teams.

 

Can't find the form you're looking for?

Call 888-ANNUITY (888-266-8489) and we'll be happy to help you.

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Institutions
The institutional channel includes reinsurance and group annuity contracts related to pension risk transfers.
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Annuities contain features, exclusions, and limitations that vary by state. For a full explanation of an annuity, please refer to the Certificate of Disclosure and contact your Financial Professional or the company for costs and complete details.

This material is a general description intended for general public use. Athene Annuity and Life Company (61689), headquartered in West Des Moines, Iowa, and issuing annuities in 49 states (including MA) and D.C., and Athene Annuity & Life Assurance Company of New York (68039), headquartered in Pearl River, NY, and issuing annuities in New York, are not undertaking to provide investment advice for any individual or in any individual situation, and therefore nothing in this should be read as investment advice. This material should not be interpreted as a recommendation by Athene Annuity and Life Company or Athene Securities, LLC. Please reach out to your financial professional if you have any questions about Athene products or their features.

The term “financial professional” is not intended to imply engagement in an advisory business with compensation unrelated to sales. Financial professionals will be paid a commission on the sale of an Athene annuity.

ATHENE ANNUITIES ARE PRODUCTS OF THE INSURANCE INDUSTRY AND NOT GUARANTEED BY ANY BANK NOR INSURED BY FDIC OR NCUA/NCUSIF. MAY LOSE VALUE. NO BANK/CREDIT UNION GUARANTEE. NOT A DEPOSIT. NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY. MAY ONLY BE OFFERED BY A LICENSED INSURANCE AGENT.